SupportBee affiliate program

39D#1169 overall · #34 in Customer Support unverified

SupportBee is an email ticketing system for customer support teams. It turns support emails into tickets in a shared team inbox where agents assign tickets, comment privately and share draft replies for review, and it adds a knowledge base for self-service answers and a customer portal where customers send and track their tickets. Plans start at $17 per seat per month billed annually, with a 14-day free trial. The affiliate program runs on PartnerStack and pays 20% commission. Its listing says 20% of every transaction for a referred customer's first year, while its affiliate agreement pays on the referred customer's transaction only. Applications are reviewed, and commission is paid within 45 days after the end of the month in which SupportBee collects the payment. The cookie window is not published.

Commission details: 20% commission. SupportBee states the length two ways: its PartnerStack listing pays 20% of every customer transaction for the first year, while the affiliate agreement it links as its terms pays commission on the referred customer's transaction only, regardless of additional purchases. Check the current terms before you promote. Commission is paid within 45 days after the end of the calendar month in which SupportBee collects the payment. Leads must be new: not a SupportBee customer at the time of referral or in the 60 days before, and not already in SupportBee's sales process.

ClickScore breakdown

Restrictions

• No paid ads that compete with SupportBee's own advertising, including its branded keywords
• No cookie stuffing, pop-ups, or false or misleading links
• No masking the referring URL
• No buying SupportBee for yourself through your own affiliate link
• No incentives to encourage purchases or signups

Who it suits

• Small support teams moving from a shared email account to tickets
• Teams that want a knowledge base and customer portal alongside the inbox
• Companies comparing simple help desks for email support

FAQ

How much does SupportBee pay affiliates?

SupportBee pays 20% recurring.

What is the SupportBee affiliate cookie duration?

Not published by the program.

Is the SupportBee affiliate program legit?

Its terms are community-submitted and not yet verified. Check the official page before applying.

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